About Us
Serving Chicagoland & Northwest Indiana
About Authentic Business Systems, Inc
At Authentic Business Systems, we’ve built a strong reputation for delivering outstanding customer care and dependable office solutions that help businesses boost productivity and streamline workflows. For more than three decades, we've supported organizations throughout Chicagoland and Northwest Indiana with responsive service and reliable technology.
We understand that investing in a digital imaging system is a major decision. That’s why we’re committed to guiding you toward the right equipment and the right partnership. Our team proudly supplies and supports industry-recognized brands like Ricoh, Canon, and HP—leaders in advanced document technology—to ensure your office runs smoothly and efficiently.
Reach Out Today
Let our
decades of experience, local service, and hands-on customer care
maximize your office's productivity. Whether you're upgrading one device or rethinking your entire fleet, we’re here to deliver fast, dependable solutions. Call us today at (708) 878-4096 or (815) 469-8211
Cost & Financial Considerations
Should I buy or lease a copier?
Leasing is usually best for minimizing upfront costs and upgrading technology every 3–5 years. Purchasing is better for long-term ownership if you have capital and want to avoid interest.
What is an FMV lease vs. a $1 Buyout Lease?
A Fair Market Value (FMV) lease allows you to purchase the machine at its current value at the end of the term, whereas a $1 buyout lease allows you to own it for just $1 at the end, typically with higher monthly payments.
What is included in the monthly lease?
Ideally, it includes the machine, maintenance, toner, and service. It is vital to ask if shipping, installation, and training are included to avoid hidden costs.
Capacity & Machine Capability
How many pages do we print per month?
This determines if you need a desktop unit or a high-volume production machine.
What is our ratio of color to black-and-white printing?
High color usage leads to higher expenses, so this helps determine if a cheaper, lower-volume color machine or a faster unit is required.
Do we need advanced scanning features?
Many need high-speed duplex scanning that goes directly to email or network folders (SMB).
Service & Support
What is the service response time?
Top providers often have a service response time of 3 hours or less, which is critical for reducing operational downtime.
Do you offer local, in-house support?
It is preferred to have local technicians rather than outsourced, third-party repair services.
Is toner automatically reordered?
Many modern contracts include automated supplies management (e.g., MPS - Managed Print Services).
Security & Technology
How secure is the machine from hackers?
Modern MFPs (Multifunction Printers) are network devices. Ask for built-in security like user authentication, data encryption, and hard drive wiping.
Can the machine be easily integrated into our existing network?
Ensure it supports scanning to email, cloud storage integration, and mobile printing.
Logistics & Space
Does the machine fit in our office space?
Copiers often require 15–20 square feet for operation, including clearance for doors, paper drawers, and service.
